Join the Cypress Team

Cypress Benefit Administrators and Argus Claim Review have several job opportunities for qualified individuals with experience in the following areas:

Customer Service Representative

Cypress Benefit Administrators, a national company administering employee benefits for self-funded companies, is seeking experienced customer service professionals to support our medical and dental claims team located in Appleton, WI.


Duties: Provide verification of eligibility and medical and dental benefits. Respond to inquiries regarding the status of medical and dental claims. Ensure provider inquiries are responded to and resolved in a timely manner. Perform other duties and tasks essential in supporting other functions.


Qualifications: Prior customer service experience, preferably in a self funded environment, with strong background in medical terminology, CPT, ICD-9, and HCPCS coding. Background in dental terminology and ADA coding a plus. Attention to detail with focus on quality. Strong interpersonal skills and ability to work in a fast-paced team environment. Ability to multi-task. Must be able to work core business hours of 8:00 a.m. to 5:00 p.m. Monday through Friday. Bilingual in Spanish desired, but not required.

If you are interested in starting a career with a leading third party administrator in consumer driven health plans, please email a cover letter and resume to or mail to:

Human Resources
Cypress Benefit Administrators
5560 W. Grande Market Drive
Appleton, WI 54913

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